Wednesday, 18 November 2009

Why clean it at all?

Professional cleaning of a carpet on a regular basis will extend its life expectancy considerably, as well as keeping it hygienic and looking good. Not cleaning the carpet correctly, or even not cleaning it at all, will reduce its life expectancy significantly.

Unqualified cleaners may use unsuitable cleaning procedures, and chemical residue may be left within the carpet fibres. This detergent residue will act as a magnet for any dirt, resulting in your carpet getting dirtier quicker than it ever was before it was cleaned.

If Fresh clean your carpets this problem will not occur. We will always clean your carpets using an appropriate detergent and follow this with a rinse to make sure that no residues remain. This procedure will guarantee that your carpet does not turn into a dirt magnet afterwards.

It's quick and easy, It's safe for pets and children, and leaves no harmful chemicals behind. We clean carpet and upholstery in Plymouth as well as all the following areas Plymouth Saltash Plympton
Tavistock & Yelverton
Liskeard Bodmin Looe
Launceston Kelly Bray
Bere Alston Calstock
Harrowbarrow Metherell
Callington st Dominick St Cleer Pensilva Stoke Climsland Gunnislake Bere Ferrers Dartmoor Mary Tavy Torpoint.
Too many to mention

Please find us at

Tuesday, 20 May 2008

My name is Nevil Cunningham, I am a self employed carpet cleaner based in Callington, Cornwall the Uk. I Clean carpets & Upholstery all over Devon and Cornwall. The company is called fresh carpet cleaning & property services although many people know it as fresh carpet cleaning.

You can find me here www.fresh-prop.co.uk

The reason for this blogg is to keep a record of some of the bad carpet cleaning practices being employed by some carpet cleaners. The carpet cleaning business is littered with people that think cleaning carpets for a living is easy money. I believe this is because people perceive it to be an easy business to get into. All you need is a machine, an old estate car and some mug waving a cheque book at you and you're away. This unfortunately is not the case. First of all you need to know about carpets in their many sizes and shapes to have any hope of getting consistently good results. They all require a slightly different procedure to optimize the cleaning process. Sometimes these differences may be as simple as altering the temperature of the water or using a different cleaning agent. Whereas some carpet types require a completely different process to avoid doing fatal damage to them. The point is you have to be able to spot the carpet type and recognize what it is and what the implications are for the cleaning. Without the ability to do this you run the very real risk of wrecking someone carpets. The purpose of this blog is to show real examples of where I have had to either clean up a mess created by another carpet cleaner. Or break the bad news to the customer that it's ruined.

Near St neot Cornwall
I was asked to visit a very up market rental property by a customer near Saltash Cornwall. Woollen looped piled carpets. Every carpet had been cleaned using too strong detergent for carpet type. Wool is a delicate. The carpet cleaner didn't spot the mistake at all and kept on making things worse.

Plymouth Devon

I was called to a house in Plymouth in Devon again in the uk.
The carpet cleaner had cleaned the carpets with a low quality portable machine. When it appeared he couldn't get the dirt out he went over it again and again. The carpet remained wet for a week as did the underlay and floorboards.

I was recently called to a large hotel in the Plymouth area to look at a very big dining room carpet that was in desperate need of cleaning. The room was nearly 500sq metres. A true giant of a carpet for me to clean. The owner told me he had tried several different carpet cleaners in the Plymouth area to tackle this filthy monster of a carpet. Each of them had fallen short. He had even hired in a small fleet of machines so that some of his staff could tackle it. This too had failed.
The carpet itself was cut piled Polypropylene. Some of these have a Wilton type weave to from the backing. Fortunately this one didn't or he may have encountered the famous shrinking carpet. The type of soiling normally present in a restaurant environment can be very difficult to remove. If it has been left to build up for too long before being cleaned it can spell the end of some carpet types. Grease trodden through the room by the waiting staff as they collect food from the kitchen tends to spread from the door to the kitchen around the room. Leaving a very blackened appearance to the carpet. Us carpet cleaners often refer to this type of soiling as Black top. I offered the owner a free demonstration so he could see for himself what type of results he was likely to get before he committed to spending his money with fresh carpet cleaning. I totally transformed 25 sq metre area to his delight. It really did look like a brand new carpet. He told me then that he had pretty well given up on this carpet. The carpet cleaners he had used before had told him it was a throw away carpet and he had already be gathering quotes from carpet fitters to get a new one. He was faced with a bill for £30,000 to replace it and of was delighted that I could clean the whole carpet for a fraction of that cost. I sometimes wonder how many people out there have been in the same situation. Except they may have actually gone ahead with new carpets thinking that theirs are too far gone.





I certainly don't want to give you the impression that I am the only good carpet cleaner around the Plymouth area. Far from it. There are some very good ones. But there are new companies appearing almost on a weekly basis. As I mentioned earlier the carpet cleaning industry is full of people that think that all you need is a machine and a customer and off you go. So it can be very difficult to know who actually cleans carpets and upholstery well and who doesn't. I would go so far as to say that from the outside looking in it is impossible tell if you are getting a good company or not. This can be an expensive learning curve fro the customer as swell as being very bad for the industry. Only a couple of weeks back I got chatting with a lady who had used a local carpet cleaner to clean all the carpets in her Plymouth home. They were all high quality woven Wilton carpets. The company in question had shrunk several carpets because the cleaner hadn't realized that this type of carpet cannot be over-wetted. He must have applied an awful lot of water to get that to shrink as wool is able to absorb a lot of water before this moisture will soak through to the backing. I tried to explain that not all carpet cleaning companies are going to be that reckless but unfortunately the damage was already done.



























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